Shipping policy
Shipping Policy
At Midtown Fur, we aim to deliver a seamless shopping experience from start to finish. We provide free shipping on all US orders, handled by our most trusted carriers.
Shipping Locations
Midtown Fur currently ships exclusively within the United States. At this time, we do not offer international shipping.
Processing & Delivery Times
Order Cutoff: Orders placed after 5:00 PM (PST), Monday to Friday, will be processed the next business day.
Processing Time: Please allow up to 3–6 business days for order processing before shipment.
Transit Time: Once shipped, your order typically arrives within 6–15 business days.
Estimated Delivery: Most customers receive their orders within 9–21 business days.
Carriers
We work with trusted delivery partners — USPS, UPS, and FedEx — to make sure your pet products arrive safely and in great condition.
Shipping Costs
Free Shipping: All orders within the United States qualify for free standard shipping.
Order Tracking
Once your order ships, you'll receive a confirmation email with your tracking number. You can track your package directly through your carrier or on our Order Tracking page.
Delivery Issues
If your order is delayed or appears to be lost, contact our team at info@midtownfur.com. We'll work quickly with the carrier to resolve the issue and make sure your order reaches you and your pet as soon as possible.
Questions
For more details, visit our FAQs page or email info@midtownfur.com — we're always happy to help you find the perfect products for your pet.