Contact
We would love to hear from you.
Is your furry friend unsure about a product? Feel free to contact us and we will do our best to assist you! Please allow Midtown Fur 1-2 business days to respond to your question. During busy seasons, it may take longer to respond.
Information
Social Media
Hours
Our customer support team is available from 9 AM - 5 PM (PST), Monday to Friday.
FAQs
Do you offer free shipping?
Yes. All orders ship free with standard shipping; no minimum required.
What payment methods are accepted?
Midtown Fur accepts major payment methods including Visa, Mastercard, American Express, Discover. You can also shop quickly and safely using Apple Pay, Google Pay, and Shop Pay.
All payments are processed securely at checkout. We do not accept cash, checks, or bank transfers.
How long will it take to receive my package?
Most orders arrive within 9–21 business days, including processing and transit time.
Where is Midtown Fur based?
Midtown Fur is a small online pet products store based in Los Angeles, CA. We make it our mission to give our best friends the products they deserve.